Microsoft on Wednesday announced that it has identified all known issues and fixed them in its Windows 10 October update. The company had pulled the new update offline over the weekend due to data deletion issues of some customers who were among the first to install it.
According to the company’s recent blog post, number of users impacted by the bug was relatively small, at a rate of one one-hundredth of one percent. Following the reports of data loss, the company investigated, identified, and fixed all the existing issues in the new update.
John Cable, Microsoft’s director of program management for Windows Servicing and Delivery said, the new update will be released to Windows Insiders, before making it available broadly to more customers. Prior to taking any additional steps to roll it out more broadly, the company plans to carefully acknowledge the results, feedback, and diagnostic data from the Windows Insiders. The Microsoft Support is also trying to recover data for users who have been impacted by the file deletion bug.
It appears that the bug was linked to users who had previously enabled ‘Known Folder Redirection’ that redirects folders to a new location but the files remain in original folder. In its latest update, Microsoft introduced code to delete empty and duplicate knows folders, considering feedback from Windows 10 April 2018 update where users have found an extra copy of ‘Known Folders’ on their device. Such changes to the update construction sequence have resulted in deletion of original folder and its content, said Cable. The company has developed solutions to address the identified issues related to redirection of folders which are now being tested with the insiders.
According to several reports, Microsoft was warned about the major bugs ahead of its release of Windows 10 October update and testers have submitted reports of desktop freezing bug. But the issues don’t appear to have considered as bigger problem because they weren’t up voted. Acknowledging the report, Microsoft is now planning to make changes in Windows 10 feedback tool to ensure tester can mark any severity of bug reports. It also enables the users to provide an indication of impact at the time of filling User Initiated Feedback.
Microsoft will officially launched the new Windows 10 October update once the company is confident about no further impact to its users.